FQA

Q1: Will my jewelry fade?
Made with durable, skin-safe materials. If fading occurs within 60 days, we’ll replace or refund.

Q2: Do you offer custom or private label services?
Yes. We work with selected partners on OEM/ODM projects, including private labeling, material customization, and small MOQs. Please contact us for details. +86 18538236172

Q3: Is quality guaranteed?
Yes. Each piece is inspected before shipping. Defective items? We’ll make it right.

Q4: What’s your return policy?
30-day easy returns & exchanges. Items must be unworn and in original packaging.

Q5: How do returns work?
U.S. customers get a prepaid return label. Refund or replacement once received.

Q6: Do you offer warranty?
Yes, 60-day warranty for breakage or unusual wear under normal use.

Q7: How long is shipping?
Standard delivery takes 10–12 business days, depending on your location.